To keep the game always a source of entertainment

Respecting limits and rules is an integral part of our passion for the game. With "Betclic Protect," our unique player protection program, we develop a gaming framework conducive to recreational and controlled play.

Key points

  • 1st certified French operator RG Check.

  • 100% of our employees trained in responsible gaming.

  • More than 200 indicators monitored to assess gaming behaviors.

  • More than 100 employees dedicated to our responsible gaming program.

  • 1st certified French operator RG Check.

  • 100% of our employees trained in responsible gaming.

  • More than 200 indicators monitored to assess gaming behaviors.

  • More than 100 employees dedicated to our responsible gaming program.

  • 1st certified French operator RG Check.

  • 100% of our employees trained in responsible gaming.

  • More than 200 indicators monitored to assess gaming behaviors.

  • More than 100 employees dedicated to our responsible gaming program.

Betclic Protect: a pioneering responsible gaming programme  

While gaming is primarily a source of entertainment for our players, we are aware that it can expose certain vulnerable individuals to the risks of losing control. That is why we have developed "Betclic Protect", a pioneering programme for player protection, based on 4 pillars:   

  1. Raise awareness among all players:  

    Inform players and the general public about the risks associated with excessive gaming practices and remind them of the prohibition of gaming for minors. We act through extensive communication campaigns, particularly on social media, highlighting the visibility of our moderation messages during significant times of the year (major sports competitions, etc.)  

  2. Provide prevention tools: 

    Provide players with a range of tools to maintain control through features integrated into the app that allow for setting personalized limits on stakes, gaming time, or losses. The Betclic app allows for voluntary exclusion from the platform (for up to an entire year) and also offers a user-friendly dashboard to review gaming activity in real-time.

  3. Detect at-risk behaviours:  

    Identify players with excessive gaming practices as early as possible, using over 60 behavioural indicators, combining the best of artificial intelligence and human expertise from a hundred team members.
     

  4. Support players in difficulty:  

    Implement personalized and graduated support for each player in difficulty, deploying a comprehensive process that can lead to the imposition of gaming limits or even account suspension, and connecting them with support organisations for players.  

Obtaining the international label "RG Check"

The RG Check certification is an independent international audit that evaluates the commitment of gambling operators to responsible gaming. It is based on over 200 criteria, covering prevention strategy, training, governance, and responsible communication.

In 2025, Betclic received the RG Check certification. Following a thorough examination of its responsible gaming policy, Betclic ranked among the top 3 global performances out of 170 operators evaluated.

According to Sarah McCarthy, CEO of RG Council, the certifying body: "This accreditation demonstrates Betclic's commitment to player protection and responsible gaming practices. This achievement shows what can be accomplished when operators prioritise evidence-based protective measures and commit to adhering to these rigorous standards."

Finally, as a licensed operator, we ensure that our platform is consistently inaccessible to minors and self-excluded players (strong identification required with ID, IBAN, and matching proof of residence).

We also work closely with teams of researchers and international experts to continuously improve our detection and prevention policy.

In 2023, we became the first sports betting operator in France certified by GamCare, the European leader in the prevention of gambling-related risks, in recognition of the quality of our player protection measures.  

Betclic Protect: a pioneering responsible gaming programme  

While gaming is primarily a source of entertainment for our players, we are aware that it can expose certain vulnerable individuals to the risks of losing control. That is why we have developed "Betclic Protect", a pioneering programme for player protection, based on 4 pillars:   

  1. Raise awareness among all players:  

    Inform players and the general public about the risks associated with excessive gaming practices and remind them of the prohibition of gaming for minors. We act through extensive communication campaigns, particularly on social media, highlighting the visibility of our moderation messages during significant times of the year (major sports competitions, etc.)  

  2. Provide prevention tools: 

    Provide players with a range of tools to maintain control through features integrated into the app that allow for setting personalized limits on stakes, gaming time, or losses. The Betclic app allows for voluntary exclusion from the platform (for up to an entire year) and also offers a user-friendly dashboard to review gaming activity in real-time.

  3. Detect at-risk behaviours:  

    Identify players with excessive gaming practices as early as possible, using over 60 behavioural indicators, combining the best of artificial intelligence and human expertise from a hundred team members.
     

  4. Support players in difficulty:  

    Implement personalized and graduated support for each player in difficulty, deploying a comprehensive process that can lead to the imposition of gaming limits or even account suspension, and connecting them with support organisations for players.  

Obtaining the international label "RG Check"

The RG Check certification is an independent international audit that evaluates the commitment of gambling operators to responsible gaming. It is based on over 200 criteria, covering prevention strategy, training, governance, and responsible communication.

In 2025, Betclic received the RG Check certification. Following a thorough examination of its responsible gaming policy, Betclic ranked among the top 3 global performances out of 170 operators evaluated.

According to Sarah McCarthy, CEO of RG Council, the certifying body: "This accreditation demonstrates Betclic's commitment to player protection and responsible gaming practices. This achievement shows what can be accomplished when operators prioritise evidence-based protective measures and commit to adhering to these rigorous standards."

Finally, as a licensed operator, we ensure that our platform is consistently inaccessible to minors and self-excluded players (strong identification required with ID, IBAN, and matching proof of residence).

We also work closely with teams of researchers and international experts to continuously improve our detection and prevention policy.

In 2023, we became the first sports betting operator in France certified by GamCare, the European leader in the prevention of gambling-related risks, in recognition of the quality of our player protection measures.  

Betclic Protect: a pioneering responsible gaming programme  

While gaming is primarily a source of entertainment for our players, we are aware that it can expose certain vulnerable individuals to the risks of losing control. That is why we have developed "Betclic Protect", a pioneering programme for player protection, based on 4 pillars:   

  1. Raise awareness among all players:  

    Inform players and the general public about the risks associated with excessive gaming practices and remind them of the prohibition of gaming for minors. We act through extensive communication campaigns, particularly on social media, highlighting the visibility of our moderation messages during significant times of the year (major sports competitions, etc.)  

  2. Provide prevention tools: 

    Provide players with a range of tools to maintain control through features integrated into the app that allow for setting personalized limits on stakes, gaming time, or losses. The Betclic app allows for voluntary exclusion from the platform (for up to an entire year) and also offers a user-friendly dashboard to review gaming activity in real-time.

  3. Detect at-risk behaviours:  

    Identify players with excessive gaming practices as early as possible, using over 60 behavioural indicators, combining the best of artificial intelligence and human expertise from a hundred team members.
     

  4. Support players in difficulty:  

    Implement personalized and graduated support for each player in difficulty, deploying a comprehensive process that can lead to the imposition of gaming limits or even account suspension, and connecting them with support organisations for players.  

Obtaining the international label "RG Check"

The RG Check certification is an independent international audit that evaluates the commitment of gambling operators to responsible gaming. It is based on over 200 criteria, covering prevention strategy, training, governance, and responsible communication.

In 2025, Betclic received the RG Check certification. Following a thorough examination of its responsible gaming policy, Betclic ranked among the top 3 global performances out of 170 operators evaluated.

According to Sarah McCarthy, CEO of RG Council, the certifying body: "This accreditation demonstrates Betclic's commitment to player protection and responsible gaming practices. This achievement shows what can be accomplished when operators prioritise evidence-based protective measures and commit to adhering to these rigorous standards."

Finally, as a licensed operator, we ensure that our platform is consistently inaccessible to minors and self-excluded players (strong identification required with ID, IBAN, and matching proof of residence).

We also work closely with teams of researchers and international experts to continuously improve our detection and prevention policy.

In 2023, we became the first sports betting operator in France certified by GamCare, the European leader in the prevention of gambling-related risks, in recognition of the quality of our player protection measures.  

"Responsible gaming is an essential commitment: it is a guarantee of trust and safety for our players."

Nicolas Béraud, Managing Director of Betclic Group

"Responsible gaming is an essential commitment: it is a guarantee of trust and safety for our players."

Nicolas Béraud, Managing Director of Betclic Group

"Responsible gaming is an essential commitment: it is a guarantee of trust and safety for our players."

Nicolas Béraud, Managing Director of Betclic Group

key points

  • Verification of identity and payment methods to block access for minors to our platforms.

  • All personal data and transactions of our players are protected.

  • Our advertisements are exclusively targeted at adults.

  • Verification of identity and payment methods to block access for minors to our platforms.

  • All personal data and transactions of our players are protected.

  • Our advertisements are exclusively targeted at adults.

  • Verification of identity and payment methods to block access for minors to our platforms.

  • All personal data and transactions of our players are protected.

  • Our advertisements are exclusively targeted at adults.

In our establishment, minors remain in the locker room

Firmly determined to enforce the prohibition of gambling for minors, we exercise strict control upon registration on our platform. The in-depth identity verification and the payment method checks allow us to reliably and firmly exclude minors.  

Beyond these entrance controls, we are committed to 3 essential areas:  

  • Raising awareness among parents about the strict adherence to this prohibition and the dangers of online gambling for minors (https://pasdujeu.fr/), in partnership with the e-enfance association.

  • Ensuring that our advertisements do not include any individuals under 25 years old and that our collaborations with content producers target an adult audience.

  • Mastering our advertising devices through display settings that systematically exclude minors when the platforms allow it, and ensuring that our outdoor displays are not visible near educational establishments.  

In our establishment, minors remain in the locker room

Firmly determined to enforce the prohibition of gambling for minors, we exercise strict control upon registration on our platform. The in-depth identity verification and the payment method checks allow us to reliably and firmly exclude minors.  

Beyond these entrance controls, we are committed to 3 essential areas:  

  • Raising awareness among parents about the strict adherence to this prohibition and the dangers of online gambling for minors (https://pasdujeu.fr/), in partnership with the e-enfance association.

  • Ensuring that our advertisements do not include any individuals under 25 years old and that our collaborations with content producers target an adult audience.

  • Mastering our advertising devices through display settings that systematically exclude minors when the platforms allow it, and ensuring that our outdoor displays are not visible near educational establishments.  

In our establishment, minors remain in the locker room

Firmly determined to enforce the prohibition of gambling for minors, we exercise strict control upon registration on our platform. The in-depth identity verification and the payment method checks allow us to reliably and firmly exclude minors.  

Beyond these entrance controls, we are committed to 3 essential areas:  

  • Raising awareness among parents about the strict adherence to this prohibition and the dangers of online gambling for minors (https://pasdujeu.fr/), in partnership with the e-enfance association.

  • Ensuring that our advertisements do not include any individuals under 25 years old and that our collaborations with content producers target an adult audience.

  • Mastering our advertising devices through display settings that systematically exclude minors when the platforms allow it, and ensuring that our outdoor displays are not visible near educational establishments.  

Play Safely

Our 5 million players deserve fair gaming experiences and a platform that protects their personal and financial data. Our anti-fraud measures are integrated throughout the player journey.  

  • Identity Verification: from registration, each player must provide valid documents that are systematically and scrupulously checked to make any attempt to circumvent impossible.  

  • Payments Under Close Surveillance: any attempt at fraudulent transactions is blocked through advanced technological systems.  

  • In-Game Protection: we track any attempt at unfair play to maintain an ethical and fair environment.  

  • Data and Fund Security: the confidentiality of personal information and the protection of deposited funds are among our top priorities.  

  • Cooperation with State Services: in connection with the regulator and authorities, Betclic Group works closely with public authorities to combat risks of money laundering.   

In addition to ergonomics and the enjoyment of gaming, our tech experts develop cutting-edge services and applications aimed at user security. 

Play Safely

Our 5 million players deserve fair gaming experiences and a platform that protects their personal and financial data. Our anti-fraud measures are integrated throughout the player journey.  

  • Identity Verification: from registration, each player must provide valid documents that are systematically and scrupulously checked to make any attempt to circumvent impossible.  

  • Payments Under Close Surveillance: any attempt at fraudulent transactions is blocked through advanced technological systems.  

  • In-Game Protection: we track any attempt at unfair play to maintain an ethical and fair environment.  

  • Data and Fund Security: the confidentiality of personal information and the protection of deposited funds are among our top priorities.  

  • Cooperation with State Services: in connection with the regulator and authorities, Betclic Group works closely with public authorities to combat risks of money laundering.   

In addition to ergonomics and the enjoyment of gaming, our tech experts develop cutting-edge services and applications aimed at user security. 

Play Safely

Our 5 million players deserve fair gaming experiences and a platform that protects their personal and financial data. Our anti-fraud measures are integrated throughout the player journey.  

  • Identity Verification: from registration, each player must provide valid documents that are systematically and scrupulously checked to make any attempt to circumvent impossible.  

  • Payments Under Close Surveillance: any attempt at fraudulent transactions is blocked through advanced technological systems.  

  • In-Game Protection: we track any attempt at unfair play to maintain an ethical and fair environment.  

  • Data and Fund Security: the confidentiality of personal information and the protection of deposited funds are among our top priorities.  

  • Cooperation with State Services: in connection with the regulator and authorities, Betclic Group works closely with public authorities to combat risks of money laundering.   

In addition to ergonomics and the enjoyment of gaming, our tech experts develop cutting-edge services and applications aimed at user security. 

When it comes to protecting our players, we leave nothing to chance.

When it comes to protecting our players, we leave nothing to chance.

When it comes to protecting our players, we leave nothing to chance.